Privacy Policy

Privacy Policy

At The Marutinandan Grand, we are committed to protecting the privacy and confidentiality of our guests. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our hotel and use our services. We adhere to applicable privacy laws and regulations to ensure that your information is handled securely and responsibly. By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

1.Information We Collect:

We may collect personal information from you when you make a reservation, check-in to our hotel, use our facilities and services, or communicate with us through various channels. The types of information we may collect include:

  • Contact information (such as name, address, email address, and phone number)
  • Payment details (such as credit card information)
  • Reservation details (such as arrival and departure dates, room preferences)
  • Guest preferences and special requests
  • Feedback and reviews
  • Information provided through surveys or promotions
2.Use of Personal Information:

We use your personal information for various purposes, including:

  • Providing and managing hotel reservations and services
  • Processing payments and ensuring accurate billing
  • Personalizing your experience and tailoring our services to your preferences
  • Communicating with you regarding your reservation, inquiries, and special requests
  • Responding to your feedback and addressing any concerns
  • Conducting surveys, promotions, and marketing activities with your consent
  • Complying with legal obligations and regulations
  • 3.Disclosure of Personal Information:

    We may share your personal information with trusted third parties for the purposes mentioned above. These may include:

  • Service providers and business partners who assist us in delivering our services (e.g., payment processors, IT service providers)
  • Legal and regulatory authorities when required by law or to protect our rights and interests
  • Third parties in the event of a merger, acquisition, or sale of assets, where your personal information may be transferred to the new entity
  • Other parties with your consent or as permitted by law
  • 4.Data Security:

    We employ appropriate security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. We use industry-standard technologies and procedures to safeguard your information, including secure transmission and storage of data.

    5.Retention of Personal Information:

    We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable laws and regulations. We take reasonable steps to ensure that your personal information is accurate, complete, and up to date.

    6.Your Rights and Choices:

    You have certain rights regarding your personal information, including the right to access, correct, update, and delete your information. You may also have the right to object to certain uses of your personal information or withdraw consent where applicable. To exercise these rights or for any inquiries or concerns regarding your personal information, please contact us using the information provided below.

    7.Updates to this Privacy Policy:

    We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically to stay informed about how we handle your personal information.

    8.Contact Us:

    If you have any questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at +91 7230027073.

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